What if I don’t want PayPal to process my personal data?

You have the right to object to the processing of your personal data. However, if you object to the processing of your personal data for the provision of financial or other services, you may no longer be able to use some or all PayPal services. For example, you must use your real name on your account and cannot use a false name.

If you no longer want PayPal to process your data for the purposes of providing you with financial or other services, please close your account. If you close your account, PayPal will retain the data until the retention period has elapsed and there's no other legal reason to keep it longer.

On the web:

  1. Go to Settings.
  2. Click Close your account under "Account options."
  3. Click Close Account.

You can decide which emails you want us to send you and whether you want to receive promotions from our partners. You can also choose to receive emails in an HTML or plain text format.

Here's how you can view and edit your notification emails in your account profile:

  1. Click the Settings icon next to "Log out."
  2. Click Notifications.
  3. Check and uncheck the boxes according to your preference.




Here's how to manage the notifications on the PayPal app: 

  1. Tap your profile picture
  2. Tap Notification preferences
  3. Choose which notifications you want to get in your app.

More ways we can help

Resolution Centre

Fix transaction and account related issues

Tax centre

Get your 1099-K and other tax info here

Business Help

Get help with using any of our PayPal products

Technical Help

Find out how PayPal works for your business

Message Centre

Send, receive, and view your PayPal messages

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